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Le management stratégique des compétences dans un processus d'innovation: le cas d'une TPE touristique

Sabrina Loufrani-Fedida () and Bénédicte Aldebert ()
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Sabrina Loufrani-Fedida: GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique - UniCA - Université Côte d'Azur
Bénédicte Aldebert: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Abstract: This article aims to provide answers to the following research question: how to construct and articulate in time the four levels of competencies (individual, group, organizational, and environmental) during an innovation process? To do this, our exploratory research is based on a qualitative approach, centered on the longitudinal case study of a very small tourist enterprise: H2H (Hotel2Hotel). Our empirical study provides an identification of mobilized competencies during the innovation process H2H, from the four levels of analysis (individual, collective, organizational, and environmental). It also reveals the existence of a fourth model of strategic management of competencies: the model of "temporal combination". This model is a fourth way of relations (between strategy and competencies) to the other three models already existing in the literature (deducted, emerging, and mixed). Our results thus go beyond the simple identification of competencies required to develop an innovation, also analyzing the different strategies of emergence, development, and articulation of competencies in an innovation process.

Keywords: very small enterprises; innovation process; tourism industry; competence management; levels of competencies; relations between strategy and competencies; processus d'innovation; management des compétences; niveaux de compétences; relations entre stratégie et compétences; TPE touristique (search for similar items in EconPapers)
Date: 2013
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Published in Revue de Gestion des Ressources Humaines, 2013, 89, pp.56-73

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