La dynamique de l'innovation dans les services de soins aux personnes âgées
Faridah Djellal () and
Faïz Gallouj
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Abstract:
Ageing and innovation are usually considered to be contradictory phenomena. This article on innovation in care services for the elderly seeks to counter this established view. Taking as its starting point a definition of care services for the elderly that draws on the economics of services, the article advances a simple framework for analysing innovation in terms of ‘targets'. These targets, which make it possible to circumvent the usual economic categories (product and process innovation), are as follows: the various forms of assistance and residential provision for the elderly, the (tangible and intangible) technologies deployed, the services provided, the human environment (carers and relatives) and the institutional environment.
Keywords: elderly care; ageing; Innovation; services; soins aux personnes âgées; vieillissement (search for similar items in EconPapers)
Date: 2004-09-23
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01113820
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Published in 14th RESER International Conference « Information Communication Technologies and service relationship in the global economy »,, RESER, Université de Toulouse, Sep 2004, Toulouse, France
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01113820
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