Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics

Faridah Djellal () and Faïz Gallouj

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Abstract: This paper is devoted to an old question, but which faces a sharp renewed interest: productivity in its relationship with public services. Public services constitute a particularly difficult challenge for productivity (its definition, its evaluation, but also its strategic implementation), insofar as they add to the traditional difficulties induced by the service dimension of the output, other difficulties related to its public (or non-market) dimension. This survey aims at accounting, on the one hand, for these analytical difficulties, and on the other hand, for a certain number of measurement experiments (traditional index methods, frontier techniques). It also aims at highlighting the advantage of more critical alternate frameworks, which question the relevance of the productivity concept.

Keywords: Productivity; performance; services; public services; Productivité; services publics (search for similar items in EconPapers)
Date: 2006-09-28
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01113831
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Published in 16th International Conference of RESER, « Services Governance and Public Policy »,, RESER and ISCTE, Sep 2006, Lisbon, Portugal. pp.25 - 54, ⟨10.4000/rei.1963⟩

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Journal Article: Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics (2007)
Working Paper: Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics (2007)
Working Paper: Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics (2006)
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01113831

DOI: 10.4000/rei.1963

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