Innovation in services

Faïz Gallouj and Olivier Weinstein
Additional contact information
Olivier Weinstein: CREI - Centre de Recherche en Economie Industrielle - UP13 - Université Paris 13

Post-Print from HAL

Abstract: The purpose of this article is to lay the foundations of a theory that can be used to interpret innovation processes in the service sector. The hypothesis underpinning this article is based on Lancaster's definition of the product (in both manufacturing and services) as a set of service characteristics. The article follows the example of those who have sought to apply Lancaster's work to technological phenomena. Various modes of innovation in the service sectors are highlighted and illustrated.

Keywords: innovation; services; Lancaster; characteristics (search for similar items in EconPapers)
Date: 1997
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01133098
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (355)

Published in Research Policy, 1997, 26 (4-5), pp.537-556

Downloads: (external link)
https://shs.hal.science/halshs-01133098/document (application/pdf)

Related works:
Journal Article: Innovation in services (1997)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01133098

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().