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Experience feedback as an enabler of coordination: An aerobatic military team case

Cécile Godé () and Jean-Fabrice Lebraty
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Cécile Godé: ISH - Institut des Sciences de l'Homme - ENS de Lyon - École normale supérieure de Lyon - Université de Lyon - UL2 - Université Lumière - Lyon 2 - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - UJM - Université Jean Monnet - Saint-Étienne - CNRS - Centre National de la Recherche Scientifique

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Abstract: Although significant contributions have already opened the "black box" of coordination practices, the question of how these practices are articulated and interplay with coordination remains understudied. Our article investigates the effects of experience feedback on team coordination. We examine the way that members of the French Air Force Aerobatic Team (AFAT) exploit prior experiences to coordinate their knowledge and expertise in an extreme environment. Our findings demonstrate that experience feedback enables coordination. This feedback improves team coordination by promoting the articulation of communication, socialisation and reflexive practices and provides teammates with knowledge integration and a collective understanding of the extreme circumstances they manage.

Keywords: Communication; Coordination; Experience feedback; Extreme environment; Military team; Practices; Reflexivity; Socialisation (search for similar items in EconPapers)
Date: 2015-09
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Citations: View citations in EconPapers (6)

Published in Scandinavian Journal of Management, 2015, 31 (3), pp.424-436

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