 Long tails in the tourism industry: towards knowledge intensive service suppliersChristian Longhi and Sylvie Rochhia Post-Print from HAL Abstract: This paper analyses the effects of the internet on the organisations and the markets in the tourism industry. It enlightens its deepening impact on incumbent organisations and markets from Web 1.0 to Web 2.0 though the analysis of the dynamics of the long tail, i.e., of the distribution of activities in tourism. Innovation is gone from exploitation to exploration of the long tail, towards the emergence of non-profit or for-profit knowledge intensive service suppliers (KISS) allowing 'prosumers' to find solutions to run themselves their activities, through users generated resources. The growing autonomy of the tail from the head of distribution in the tourism industry emerges with the development of a platform economy, i.e., of global innovative market places inside the long tail itself. Keywords: tourism industry; KISS; knowledge intensive service suppliers; sectoral system of innovation; sectoral system of production; long tails; industry organisation; internet; exploration; tourism services; prosumers (search for similar items in EconPapers) Published in International Journal of Leisure and Tourism Marketing, 2015, 4 (3/4), pp.241-259. ⟨10.1504/IJLTM.2015.072119⟩ There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01217795 DOI: 10.1504/IJLTM.2015.072119 Access Statistics for this paper More papers in Post-Print from HAL |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.