Serious games in favour of knowledge management and double-loop learning ?

David Vallat (), Caroline Bayart () and Sandra Bertezene ()
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David Vallat: TRIANGLE - Triangle : action, discours, pensée politique et économique - ENS de Lyon - École normale supérieure de Lyon - Université de Lyon - UL2 - Université Lumière - Lyon 2 - IEP Lyon - Sciences Po Lyon - Institut d'études politiques de Lyon - Université de Lyon - UJM - Université Jean Monnet - Saint-Étienne - CNRS - Centre National de la Recherche Scientifique
Caroline Bayart: LSAF - Laboratoire de Sciences Actuarielle et Financière - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon
Sandra Bertezene: LSAF - Laboratoire de Sciences Actuarielle et Financière - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon

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Abstract: How can universities develop a knowledge management dynamic in order to train knowledge workers who are effective in an organizational learning process? Can games, and more specifically serious games, contribute to reaching this goal? To answer this question, we hypothesize that play can serve as a lever for knowledge management and double-loop learning. The purpose of this article is to show that serious games contribute to training knowledge workers in an organizational learning process. From this perspective, we attempt to understand how serious games promote the acquisition of knowledge and we explain the research method used in the field (participant observation, investigation using questionnaires). The final part analyses the main results: a community of practice and organization learning, internalization through Learning by Doing and better understanding of the environment's complexity, towards double-loop learning and student satisfaction with the serious game.

Keywords: knowledge management tool; organizational learning; double-loop learning (search for similar items in EconPapers)
Date: 2016
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01278291v1
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Citations: View citations in EconPapers (2)

Published in Knowledge Management Research and Practice, 2016, 14 (4), pp.470-477. ⟨10.1057/kmrp.2015.29⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01278291

DOI: 10.1057/kmrp.2015.29

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