The dashboard,a « boundary-object », vector of coherence ? Case of automotive dealerships multi-brands group

Le tableau de bord, un « objet-frontière » vecteur de cohérence ? Le cas d'un groupe de concessionnaires automobiles multimarques

Charlotte Baille ()
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Charlotte Baille: MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier

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Abstract: The existence of manycategories of stakeholdersin the organization canraise problemsof coordinationand loss of coherence. To facilitate dialoguebetween these differentworlds, management tools havea role to play. The purpose of thispaperis to analyzea dashboardset upin a automotive dealerships multi-brands groupin whichcoherence, whether in dealerships(between services) orbetween dealerships(different brands) can be difficult.

Keywords: boundary objects; automotive sector; dashboard; cohérence; objet-frontière; Secteur automobile; Tableau de bord (search for similar items in EconPapers)
Date: 2015-05
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01451436v1
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Published in 36ème congrès de l'AFC, Association francophone de comptabilité, May 2015, Lille, France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01451436

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