The evolution of coopetitive architecture in the emergence of an ecosystem

Magali Malherbe ()
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Magali Malherbe: NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université

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Abstract: This article aims to understand the dynamic of the three types of coopetition (horizontal, vertical, and diagonal) in the emergence of a business ecosystem that is not initiated by a single leading firm. By combining literature on coopetition with literature on business ecosystem, we define a conceptual framework around three types of inter-organizational conflicts: role conflicts, value-related conflicts, and resource conflicts. We produce a processual analysis based on a single case study and nurtured with different sources of data: interviews, direct observation, and archival data. We study the emergence of mobile contactless services that have initiating a new business ecosystem through the convergence of several industries: mobile phone industry, financial, transportation and other services industries, and Internet industry. The study of the emergence of mobile contactless services has led to the determination of the most critical types of coopetition in this process and their impact on the coopetitive architecture (i.e. the mutual dependencies between actors and their specified roles) of the business ecosystem. In this dynamic, the resolution of role conflicts is particularly determinant as they may hamper the benefits of coopetition. Finally, we identify mechanisms that sustain or change the coopetitive architecture.

Keywords: ecosystem; coopetition; conflicts; NFC (search for similar items in EconPapers)
Date: 2016-06
New Economics Papers: this item is included in nep-cse and nep-pay
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Published in EURAM (European Academy of Management) - Manageable cooperation?, Jun 2016, PARIS, France

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