Is customer relation management responsible?

LE "MANAGEMENT DE LA RELATION CLIENT" est-il un management responsable ?

Yves Livian () and A.G. Knorst
Additional contact information
Yves Livian: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

Post-Print from HAL

Date: 2018-04-05
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01774832v1
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in XVe journées humanisme et gestion, Apr 2018, Bordeaux, France

Downloads: (external link)
https://shs.hal.science/halshs-01774832v1/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-01774832

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().