How to respond to ideas from complainers?

Mathieu Beal (), William Sabadie () and Yany Grégoire ()
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Mathieu Beal: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
William Sabadie: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Yany Grégoire: HEC Montréal - HEC Montréal

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Date: 2017-06-22
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Published in Frontiers in Service, Jun 2017, New-York City, United States

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