Coordination Modes and Client-Supplier Relationship Performance: The Moderating Effect of Collaborative Risks

Modos de coordinación y desempeño de las relaciones cliente-proveedor: el efecto moderador de los riesgos de colaboración

Carole Donada (), Caroline Mothe () and Gwenaelle Nogatchewsky
Additional contact information
Carole Donada: ESSEC Business School
Caroline Mothe: IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc
Gwenaelle Nogatchewsky: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Abstract: This article contributes tests the impact of formal and informal modes of coordination on the performance of inter-organizational collaborations by analyzing the moderating effect of collaborative risks related to the extent of collaboration and dependence. The empirical study of 158 client-supplier relationships in the French automotive industry shows that collaborative structures and control practices as formal modes of coordination, and trust as an informal mode are positively associated with performance. The moderating effect of collaboration scope is significant whereas dependence has a significant effect only when firms implement dedicated collaborative structures.

Keywords: relational skills; buyer-supplier relations; collaboration scope; firm performance; inter-organizational control; boundary spanners; firm performance 2; modos de coordinación; colaboración; desempeño; riesgos colaborativos; Cliente-proveedor; performance; Client-fournisseur; collaboration; risques collaboratifs; modes de coordination (search for similar items in EconPapers)
Date: 2020
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-02376348v1
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Published in Management international = International management = Gestión internacional, 2020, 24 (2), pp.124-137. ⟨10.7202/1072646ar⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-02376348

DOI: 10.7202/1072646ar

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