Automatisation des services: De la technologie au marketing

Jean-Paul Flipo
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Jean-Paul Flipo: EM - EMLyon Business School

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Date: 1998-05-01
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Published in Décisions Marketing, 1998, 14, pp.55-61. ⟨10.7193/DM.014.55-61⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-02925810

DOI: 10.7193/DM.014.55-61

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