De la mesure de la qualité à son usage dans la régulation des systèmes de santé

Lise Rochaix (), Catherine Grenier () and Laetitia May-Michelangeli
Additional contact information
Lise Rochaix: Hospinomics - PSE - Paris School of Economics - UP1 - Université Paris 1 Panthéon-Sorbonne - ENS-PSL - École normale supérieure - Paris - PSL - Université Paris Sciences et Lettres - EHESS - École des hautes études en sciences sociales - ENPC - École nationale des ponts et chaussées - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement, PSE - Paris School of Economics - UP1 - Université Paris 1 Panthéon-Sorbonne - ENS-PSL - École normale supérieure - Paris - PSL - Université Paris Sciences et Lettres - EHESS - École des hautes études en sciences sociales - ENPC - École nationale des ponts et chaussées - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement, PJSE - Paris Jourdan Sciences Economiques - UP1 - Université Paris 1 Panthéon-Sorbonne - ENS-PSL - École normale supérieure - Paris - PSL - Université Paris Sciences et Lettres - EHESS - École des hautes études en sciences sociales - ENPC - École nationale des ponts et chaussées - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement
Catherine Grenier: HAS - Haute Autorité de Santé [Saint-Denis La Plaine]
Laetitia May-Michelangeli: HAS - Haute Autorité de Santé [Saint-Denis La Plaine]

Post-Print from HAL

Abstract: In all developed countries, taking quality into account in the regulation of health systems is at the heart of the concerns of public authorities. The quest for efficiency, as necessary as it may be, should not lead to downward adjustments in the quality of care. The prospect of using quality indicators in the remuneration of producers is making headway today, especially since the progress made in measuring quality makes it possible to have a wide range of indicators. In terms of measurement, the significant developments abroad are the combination of process and outcome indicators on the one hand, and on the other hand, the fast adoption of the patient perspective, both for assessing health outcomes and collecting information on patients' experience of care quality. As for the explicit inclusion of quality in remuneration schemes, it is now effective, with more or less success, in several countries abroad. The purpose of this article is to take stock of recent developments abroad and in France, concerning the measurement of the quality of care and the prospects opened up by its use in terms of remuneration of care producers.

Keywords: Quality of care; Process indicators; Outcome indicators; Compensation methods; Payment per episode of care; Quality perceived by patients; Satisfaction; Experience; Qualité des soins; Indicateurs de processus; Indicateurs de résultats; Modes de rémunération; Paiement à l’épisode de soins; Qualité perçue par les patients; Expérience; PREMs; PROMs (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

Published in Journal de gestion et d'économie de la santé, 2020, 2020/4 (4), pp.221-241. ⟨10.3917/jges.204.0221⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-03238825

DOI: 10.3917/jges.204.0221

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().