La démission silencieuse dans le contexte hospitalier: Encrage théorique et implications pratiques sur le lieu du travail

Mustafa Boukhatem and Marc Valax ()
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Mustafa Boukhatem: GRM - Groupe de Recherche en Management - EA 4711 - UNS - Université Nice Sophia Antipolis (1965 - 2019) - UniCA - Université Côte d'Azur
Marc Valax: GRM - Groupe de Recherche en Management - EA 4711 - UNS - Université Nice Sophia Antipolis (1965 - 2019) - UniCA - Université Côte d'Azur

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Abstract: The phenomenon of quiet quitting, referring to employees doing the minimum amount of work required, has recently received considerable attention, and several factors seem to be at the heart of this problem. This phenomenon, which is not entirely new, was frequently raised during the COVID-19 pandemic, following the trend of the "great resignation" movement in which a large number of people left their jobs in 2021. This study aims to investigate this concept in Morocco through the development of a theoretical framework from the perspective of commitment theory, burnout, role conflict, organizational citizenship behaviors, and social exchange theory. Secondly, a qualitative exploratory study was conducted among healthcare professionals working in a public hospital in Morocco, with the aim of exploring quiet quitting behaviours in the hospital context, and their implications for the workplace.

Keywords: Quiet quitting; commitment theory; burnout; role conflict; organizational citizenship behaviors; social exchange theory; comportements de citoyenneté organisationnelle; théorie de l’échange social.; Démission silencieuse théorie de l'engagement épuisement professionnel conflit des rôles comportements de citoyenneté organisationnelle théorie de l'échange social Silent resignation commitment theory burnout role conflict organizational citizenship behaviors social exchange theory; théorie de l'échange social Silent resignation; Démission silencieuse; théorie de l'engagement; épuisement professionnel; conflit des rôles (search for similar items in EconPapers)
Date: 2023-10-25
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Published in AGRH 2023, Oct 2023, Ajaccio - Corse, France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-04338852

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