Des clients qui dépassent les bornes et un management distant: avez-vous la chance d’avoir une « communauté de pratique » ? The Conversation France

Jean-Baptiste Suquet () and Lamine Mebarki ()
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Jean-Baptiste Suquet: NEOMA - Neoma Business School

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Keywords: Comportement déviant des clients; Communautés de pratique; Management; Relation client (search for similar items in EconPapers)
Date: 2024-02-12
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Published in 2024

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-04455991

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