Evolution of Interprofessional Cooperation and its impact on User Care. The case of an Association in the Medico-social Sector

Alexis Roche () and Renaud Petit ()
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Alexis Roche: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, Iaelyon - Iaelyon School of Management - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon
Renaud Petit: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, Iaelyon - Iaelyon School of Management - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon

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Abstract: This research focuses on the levers for developing cross-disciplinary inter-professional cooperation and their impact on the user's care pathway, in particular by minimizing user disruptions. It is based on the implementation of change within an association in the medico-social sector. Observation, then analysis of the structures and professionals, via a longitudinal case study, highlighted the cooperation difficulties between all the professions, in particular specialized educators and workshop instructors. The researchers analyzed decisions to change organizational structure and behavior. The process gradually led professionals to work together more effectively. This conduct to tangible improvements in the collective work organization, to the benefit of both professionals and users.

Keywords: User support; Interprofessional cooperation; Association; Medical-social; Cross-functional management; Cooperation; Intervention-research; Medico-social; Coopération interprofessionnelle; Coopération; Support à l'usager; Recherche-intervention (search for similar items in EconPapers)
Date: 2025-07-24
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Published in Actes du colloque AOM Copenhague 2025, AOM, Jul 2025, Copenhaguen, Denmark

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-05299391

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