Addressing the Wicked Problem of Responsible Innovation through Design Thinking

Xavier Pavie and Daphné Carthy
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Xavier Pavie: ISIS - Institute for Strategic Innovation & Services - ESSEC Business School
Daphné Carthy: ISIS - Institute for Strategic Innovation & Services - ESSEC Business School

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Abstract: In this paper, we present the results of a study conducted with several major actors from the French financial industry, which aimed at developing a process for developing responsible innovations by deploying a Design Thinking method. We begin by presentingthe context for the study which includes a brief description of our approach for understanding and exploring the issues raised by responsible innovation. This first part also includes a comparative analysis of the characteristics of RI (responsible innovation) and wicked problems in order to establish a potential link between the two concepts. Secondly, the Design Thinking method is introduced as a potentially suitable approach for addressing wicked problems and thus, RI. Finally, the process for developing responsible products and services which was developed throughout the study is presented.

Keywords: Design Thinking; Responsible Innovation; Wicked Problem (search for similar items in EconPapers)
Date: 2014-04
Note: View the original document on HAL open archive server: https://essec.hal.science/hal-00921428v2
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Citations: View citations in EconPapers (4)

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