Building trust with subordinates: the role of the context in leadership effectiveness

Construire la confiance des subordonnés: le rôle du contexte dans l’efficacité du leadership

Marie-Aude Abid-Dupont () and Jean-Louis Chandon ()
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Marie-Aude Abid-Dupont: AMU IAE - Institut d'Administration des Entreprises (IAE) - Aix-en-Provence - AMU - Aix Marseille Université
Jean-Louis Chandon: AMU IAE - Institut d'Administration des Entreprises (IAE) - Aix-en-Provence - AMU - Aix Marseille Université

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Abstract: This research identifies the levers of trust development, depending on the context. An initial exploratory study reveals two strategies for developing trust, exchange of resources and work group membership. The supervisor's positional power conditions the effectiveness of these two strategies in developing trust. On a sample of former graduates from French engineering schools, the results show that a supervisor with strong positional power must favor the exchange of resources as the key strategy of trust building. Conversely, a manager with low power must promote membership in the group to build trust

Keywords: Trust; Leadership; Power; Social exchange; Social identity; Group membership; Confiance; Pouvoir; Echange social; Identité sociale; Appartenance (search for similar items in EconPapers)
Date: 2013-06-01
Note: View the original document on HAL open archive server: https://hal.science/hal-01167300
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