Analyse comparative - benchmarking - dans les systèmes locaux de transport de voyageurs

Pascal Vincent, Lydia Mammar, Anne Meyer, Christophe Jemelin, Yves Robin-Prévallée, Pascale Comlan and Pascal Blocteur
Additional contact information
Pascal Vincent: CETE Normandie-Centre - Centre d'études techniques de l'équipement Normandie-Centre - Avant création Cerema
Lydia Mammar: GART - Groupement des autorités responsables de transport
Anne Meyer: UTP - University of Sciences and Technology
Christophe Jemelin: EPFL - Ecole Polytechnique Fédérale de Lausanne
Yves Robin-Prévallée: STIF - Syndicat des transports d'Ile de France
Pascale Comlan: STIF - Syndicat des transports d'Ile de France
Pascal Blocteur: Ministère de la Région Wallonne

Working Papers from HAL

Abstract: Comparative analysis, that anglo-saxon people call Benchmarking, is a bit like Mr Jourdain's prose : everyone uses it, even without knowing it really.It is a management method for organisations using a comparison process. This method has been implemented explicitely and formaly for a long time in the industrial field, where comparison between products and their production processes can be easily put in relation with the market.In the policies and public services field, and in particular in the transport field, this method is sill very few widespread.This report aims therefore to make a point of the benchmarking concept and its application to the the passengers transport domain. It is built in three parts :- The first part defines the benchmarking concept. It gives firstly a definition, origin and possible applications. Then it defines the basic principles. And finally, it describes the steps of the method.- The second part gives examples of application of the method in Europe, as well as the level of transport public policies as the one of operation of networks itself.- The third part presents in a very practical way how to launch a benchmarking exercise. In this respect, it describes very concretely an ongoing exercise at the European level, on a Commission (DG TREN) initiative, involving nearly fifty urban

Keywords: Benchmarking; Etalonnage; Analyse; Evaluation; Management (search for similar items in EconPapers)
Date: 2001-11
Note: View the original document on HAL open archive server: https://hal-lara.archives-ouvertes.fr/hal-02162107
References: Add references at CitEc
Citations:

Published in [Rapport de recherche] Centre d'études sur les réseaux, les transports, l'urbanisme et les constructions publiques (CERTU). 2001, 49 p., références bibliographiques disséminées - Ce rapport est le fruit des échanges d'un groupe de travail composé du CERTU, du GART, d' l'UTP, de l'Ecole Polytechnique Fédérale de Lausanne, du Syndicat des transports d'Ile de France, avec la participation du ministère de l'Equipement de la région wallonne

Downloads: (external link)
https://hal-lara.archives-ouvertes.fr/hal-02162107/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:wpaper:hal-02162107

Access Statistics for this paper

More papers in Working Papers from HAL
Bibliographic data for series maintained by CCSD ().