La gestion émotionnelle des employés et des managers dans les équipes au contact des clients chez NOVOTEL et NOVOTEL Suites

Aurore Giacomel ()
Additional contact information
Aurore Giacomel: GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - AGROCAMPUS OUEST - Institut National de l'Horticulture et du Paysage, UA - Université d'Angers

Working Papers from HAL

Date: 2020-03
References: Add references at CitEc
Citations:

Published in [Rapport de recherche] Hôtels Accor. 2020

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:wpaper:hal-02794484

Access Statistics for this paper

More papers in Working Papers from HAL
Bibliographic data for series maintained by CCSD ().