Evaluation of obstetric early discharge - client satisfaction, CHERE Discussion Paper No 10

Patsy Kenny (), Sue Cameron, Madeleine King, Anthony Scott () and Alan Shiell
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Patsy Kenny: CHERE, University of Technology, Sydney

Discussion Papers from CHERE, University of Technology, Sydney

Abstract: A study of client satisfaction with postnatal care was conducted to ascertain the extent to which a program for the early discharge of obstetric patients meets its clients' needs. Women who were eligible for early discharge were surveyed at the end of their period of postnatal care. Satisfaction with care was compared for women choosing hospital and home postnatal care. While most of the women in both groups were satisfied with their postnatal care, those who chose early discharge with home postnatal care were more likely to give extremely positive responses to questions in all dimensions of postnatal care. The difference in satisfaction with the quality of postnatal care between the two groups of women was most apparent for the process of care and less so for the outcome of care. The study results indicate that the early discharge program provides a valuable option for the care of women in the postnatal period.

Keywords: Obststric early discharge; patient satisfaction (search for similar items in EconPapers)
JEL-codes: I11 (search for similar items in EconPapers)
Date: 1992-10
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Citations: View citations in EconPapers (2)

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http://www.chere.uts.edu.au/pdf/dp10.pdf First version, 1992 (application/pdf)

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