Managing the ERP implementation journey - change in discourse from classical IT project to technology-driven organisational change initiative

Pernille Kræmmergaard () and Jeremy Rose ()
Additional contact information
Pernille Kræmmergaard: Department of Business Studies, Postal: The Aarhus School of Business, Fuglesangs Allé 4, 8210 Aarhus V, Denmark, http://www.asb.dk/staff/bs/pkj.aspx?page=%7B803EFF10-69F7-4C0F-AEE3-F7F410E4B6F2%7D
Jeremy Rose: Department of Computer Science, Postal: Aalborg University, Fredrik Bajers Vej 7E, DK-9220 Aalborg

No I-2005-02, Informatics Research Group Working Papers from University of Aarhus, Aarhus School of Business, Department of Business Studies

Abstract: In the implementation of an ERP system in a large Danish production company (here referred to as Omega), discourse surrounding the project changed appreciably during the course of the project. Drawing on recent adaptations of discourse theory, we provide a theoretical model which relates technological discourse to actions and outcomes. The model provides a theoretical explanation for how one dominant technological discourse in an organisation can be replaced by another. The ERP implementation at Omega was originally cast as a classical IT project (reflecting the dominant ways of thinking about system development and project management both in industry and academia); however, the experience of the project clearly changed the sense-making of the participants and the implementation later came to be regarded as an technology-driven organisational change initiative. The new technological discourse helped the organisational actors to perceive value in what they were doing. However, it also has many implications for practice in large IT implementations, and some of these are elaborated

Keywords: No keywords (search for similar items in EconPapers)
Pages: 21 pages
Date: 2006-04-25
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.hha.dk/afl/wp/inf/I_2005_02.pdf (application/pdf)
Our link check indicates that this URL is bad, the error code is: 500 Can't connect to www.hha.dk:80 (No such host is known. )

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hhb:aarbin:2005-002

Access Statistics for this paper

More papers in Informatics Research Group Working Papers from University of Aarhus, Aarhus School of Business, Department of Business Studies The Aarhus School of Business, Fuglesangs Allé 4, DK-8210 Aarhus V, Denmark. Contact information at EDIRC.
Bibliographic data for series maintained by Helle Vinbaek Stenholt ( this e-mail address is bad, please contact ).