Kundvalets effekter och funktionssätt

Claes Charpentier
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Claes Charpentier: Dept. of Business Administration, Stockholm School of Economics, Postal: Stockholm School of Economics, P.O. Box 6501, SE-113 83 Stockholm, Sweden

No 2004:1, SSE/EFI Working Paper Series in Business Administration from Stockholm School of Economics

Abstract: Ett kundvalssystem har införts 2002 inom hemtjänsten inom Stockholms stad.Vilka effekter som detta system har medfört har beskrivits i detta paper.Det visade sig att kvaliten inom hemtjänsten förbättrats;pensioärerna får nu en kvalitativt bättre hemtjänst. De ekonomiska effekterna har ocks studerats. Det visade sig att hemtjänsten blev lite dyrare

Keywords: kundvalssystem; voucher system; elderly care (search for similar items in EconPapers)
Pages: 66 pages
Date: 2004-01-09
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