Letter Grading Government Efficiency

Alberto Chong, Rafael La Porta, Florencio Lopez-de-Silanes () and Andrei Shleifer

Scholarly Articles from Harvard University Department of Economics

Abstract: We mailed letters to non-existent business addresses in 159 countries (10 per country), and measured whether they come back to the return address in the United States and how long it takes. About 60% of the letters were returned, taking over six months, on average. The results provide new objective indicators of government efficiency across countries, based on a simple and universal service, and allow us to shed light on its determinants. The evidence suggests that both technology and management quality influence government efficiency, just as they do that of the private sector.

Date: 2014
New Economics Papers: this item is included in nep-gro and nep-pbe
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Citations: View citations in EconPapers (39)

Published in Journal of the European Economic Association

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Related works:
Journal Article: LETTER GRADING GOVERNMENT EFFICIENCY (2014)
Working Paper: Letter Grading Government Efficiency (2012)
Working Paper: Letter Grading Government Efficiency
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