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Theoretical concepts of consumer resilience to online privacy violation

Jelena Budak (), Edo Rajh, Suncana Slijepcevic () and Bruno Škrinjarić ()
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Suncana Slijepcevic: The Institute of Economics, Zagreb

No 2003, Working Papers from The Institute of Economics, Zagreb

Abstract: Resilience is a multifaceted concept used to explain both system and individual behavior across disciplines. Although definitions and research concepts of resilience vary significantly, resilience has become a boundary object in diverse academic fields calling for a holistic approach. This work aims to elaborate the theoretical concepts that might be applied in the research of consumer resilience to online privacy violation, a new and unexplored aspect of consumer behavior in the digital environment. It contributes to the privacy resilience debate and lays the groundwork for developing a conceptual model of online consumer resilience that would explore how individual behavior is affected after online privacy violation occurrence.

Keywords: resilience; theoretical concepts; consumer behavior; online privacy (search for similar items in EconPapers)
JEL-codes: D12 D91 (search for similar items in EconPapers)
Pages: 47 pages
Date: 2020-10
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