Lean Thinking In Healthcare Sector: Experience From An Indian Hospital

Gopalakrishnan Narayanamurthy () and Anand Gurumurthy ()
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Gopalakrishnan Narayanamurthy: Indian Institute of Management Kozhikode
Anand Gurumurthy: Indian Institute of Management Kozhikode

No 161, Working papers from Indian Institute of Management Kozhikode

Abstract: Experience of implementing lean thinking (LT) in a multispecialty hospital located in southern part of India is discussed. Case hospital was chosen and problems associated with various processes were identified and they were mapped to seven wastes. Solutions based on lean principles/practices were implemented and improvements were evaluated through performance measures.

Keywords: Lean healthcare; Lean thinking; Lean production; Indian healthcare; Case study; India (search for similar items in EconPapers)
Pages: 15 pages
Date: 2014
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