Organizational Behaviourial Issues for Managers and Systems - Analysts

Pestonjee D M and Singh G P

IIMA Working Papers from Indian Institute of Management Ahmedabad, Research and Publication Department

Abstract: Present study is an attempt to explore the interrelationship between job satisfaction areas and different factors of role stresses in EDP managers and system analysts from Public and Private computer orgnaisations. ‘ORS Scale’ and “Job Satisfaction Inventory’ were administered. The sample comprises of 70 EDP Managers (n = 35 Public Sector; n = 35 Private Sector) and 70 Systems Analysts (n = 35 Public Sector, n = 35 Private Sector). Critical ratio and product moment coefficients of correlations were computed to analyse the data. The findings revealed that EDP managers and system analysts of both, public and private organizations differ significantly in their perception of job area and management area of satisfaction. They also differ significantly on inter-role distance. In some comparison groups, they differed significantly in role stress factors like role expectation conflict, role overload, resource inadequacy, role stagnation and overall role stress. Coefficients of correlation between job satisfaction areas and role stress factors revealed that most of the role stress factors are negatively and significantly related with on-the-job satisfaction scores namely, job area and management area as compared to off-the-job satisfaction scores through out the four data sets. Among off-the-job satisfaction, the relationship between personal adjustment area scores and role stress factors in EDP managers (Public) and, social relations area scores and role stress factors in EDP managers (Private) were found to be negative and statistically insignificant. In case of the system analysts (Public) more role stress factors exhibited significant correlations with personal adjustment and social relations areas.

Date: 1987-01-01
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