Violence and stress at work in financial services

Helge. Hoel and Einarse, St°ale.

ILO Working Papers from International Labour Organization

Abstract: Reviews the literature on the prevalence, causes and consequences of violence and stress in the financial services sector and outlines strategies for the prevention and management of the problem.

Keywords: stress; violence; financial sector; bank; cashier; harassment at work.; sexual harassment; data collecting; reporting system; stress; violence; secteur financière; banque; caissier; persécution au travail; harcèlement sexuel; collecte des données; système de notification; estrés; violencia; sector financiero; banco; cajero; acoso laboral; acoso sexual; recopilación de datos; sistema de notificación (search for similar items in EconPapers)
Pages: 35 pages
Date: 2003
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

Published in Working paper / Sectoral Activities Programme

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Persistent link: https://EconPapers.repec.org/RePEc:ilo:ilowps:993650723402676

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