Outsourcing and its Impact on Manufacturing Flexibility: Contingencies Matter
Maike Scherrer-Rathje (),
Patricia Deflorin () and
Gopesh Anand ()
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Maike Scherrer-Rathje: Institute for Technology Management, University of St. Gallen
Gopesh Anand: College of Business, University of Illinois at Urbana-Champaign
No 125, Working Papers from University of Zurich, Institute for Strategy and Business Economics (ISU)
Despite the growing prevalence of outsourcing in manufacturing organizations, research examining how outsourcing impacts different types of flexibility is considerably lacking. This study seeks to advance our understanding of this relatively unexplored relationship by examining how outsourcing influences product, process, volume, and labor flexibilities. To achieve this goal, a mixed case study approach with eleven manufacturing companies that outsourced some portion of their product development or manufacturing activities is used. Our findings indicate that contingencies such as the speed of learning, the accuracy of transfer of learning, absorptive and desorptive capacities, and the distribution of power between the procuring and provider companies determine whether the effects of outsourcing on manufacturing flexibility are positive, negative, or if the type of flexibility is not affected at all. We find that process and product flexibility are impacted mainly positively by outsourcing, while the effects on volume and labor flexibility are ambiguous. A company that decides to outsource must therefore carefully analyze the possible consequences of outsourcing on different flexibility types and in relation to multiple contingencies.
Keywords: Flexibility; outsourcing; contingency factors; supply chain management; multiple case study (search for similar items in EconPapers)
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