Toward the 24-Hour Knowledge Factory

Amar Gupta () and Satwik Seshasai

No 4455-04, Working papers from Massachusetts Institute of Technology (MIT), Sloan School of Management

Abstract: The term 24-Hour Knowledge Factory connotes a globally distributed work environment in which members of the global team work on a project around the clock; each member of the team works the normal workday hours that pertain to his or her time zone. At the end of such a workday, a fellow team member located in a different time zone continues the same task. This creates the shift-style workforce that was originally conceived in the manufacturing sector. A globally distributed 24-hour call center is the simplest manifestation of this paradigm. The true example of the 24-hour factory paradigm discussed in this paper involves groups working together to accomplish a given set of deliverables, such as a software project, and transcending conventional spatial and temporal boundaries.

Date: 2004-12-10
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Citations: View citations in EconPapers (2)

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Working Paper: Toward the 24-Hour Knowledge Factory (2004)
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