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Market Transparency, Adverse Selection, and Moral Hazard

Tobias Klein, Christian Lambertz and Konrad Stahl

No 14-25, Working Papers from University of Mannheim, Department of Economics

Abstract: We study how seller exit and continuing sellers’ behavior on eBay are affected by an improvement in market transparency. The improvement was achieved by reducing strategic bias in buyer ratings. It led to a significant increase in buyer satisfaction with seller performance, but not to an increase in seller exit. When sellers had the choice between exiting—a reduction in adverse selection—and improving behavior—a reduction in moral hazard—, they preferred the latter because of lower cost. Increasing market transparency improved market outcomes.

Keywords: Anonymous markets; adverse selection; moral hazard; reputation mechanisms; market transparency; market design (search for similar items in EconPapers)
JEL-codes: D47 D83 L15 (search for similar items in EconPapers)
Date: 2014
New Economics Papers: this item is included in nep-com and nep-cta
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https://madoc.bib.uni-mannheim.de/37275/1/Klein%2C_Lambertz%2C_Stahl_14-25.pdf

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Working Paper: Market Transparency, Adverse Selection, and Moral Hazard (2013) Downloads
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