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Improving Processes and Increasing Efficiency: The Case for States Participating in a Process Improvement Collaborative

Sheila Hoag and Judith Wooldridge

Mathematica Policy Research Reports from Mathematica Policy Research

Abstract: This brief looks at experiences of some state Medicaid and SCHIP agencies in using a process change model to strengthen the way they approach enrollment and retention, concluding that committed leadership and resources are an effective model for changing Medicaid and SCHIP enrollment and retention processes rapidly and for sustaining improved processes.

Keywords: SCHIP; Covering Kids and Families; State Medicaid (search for similar items in EconPapers)
Pages: 20
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