Putting Paper to Work: How Rethinking Forms Can Put People First and Improve Engagement in Human Services Programs

AnnaMaria McCutcheon, Katie Bodenlos and Annalisa Mastri

Mathematica Policy Research Reports from Mathematica Policy Research

Abstract: This practice brief shares strategies human services programs can use to improve customers’ experience and make their engagement in programming more meaningful.

Keywords: innovation; human services; TANF; engagement; families; technical assistance (search for similar items in EconPapers)
Pages: 6
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