Innovation's Dynamics in Mobile Phone Services in France

Abdelillah Hamdouch and Esther Samuelides
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Esther Samuelides: Université Paris 1 - MATISSE

Cahiers de la Maison des Sciences Economiques from Université Panthéon-Sorbonne (Paris 1)

Abstract: This paper follows recent research about the importance, the variety and the development of innovation in the service industries. We study the innovations which have appeared in the fast growing activity of mobile telecommunication services in France. These innovations have essentially been commercial, affecting tariffs, marketing formulas and the service-content, including the relationship to customers. Besides, carriers also reconfigured their organization in developing new working tools and innovative partnerships. The emergence and the diffusion of these innovations reveals a systemic and dynamic competitive process. The innovations' path appears specific to each carrier, although the imitation/innovation logic shapes the competition dynamics which prevails on similar service industries

Keywords: Competition; Market dynamics, Mobile phone services; Service innovations; Technological innovations (search for similar items in EconPapers)
JEL-codes: L10 L21 L86 (search for similar items in EconPapers)
Pages: 21 pages
Date: 2000-03
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Published in European Journal of Innovation Management, 4, (3), 2001, pp.153-163

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https://shs.hal.science/halshs-04139723 (application/pdf)
https://doi.org/10.1108/EUM0000000005670

Related works:
Working Paper: Inoovation's Dynamics in Mobile Phone Services in France (2000)
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Persistent link: https://EconPapers.repec.org/RePEc:mse:wpsorb:r00026

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