Piecing Together the Puzzle: Mobility as a Service from the User and Service Design Perspectives

Jana Sochor
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Jana Sochor: RISE Research Institutes of Sweden

No 2021/08, International Transport Forum Discussion Papers from OECD Publishing

Abstract: Many regions are seeking to improve mobility choices for citizens, both in congested city settings and poorly connected peripheral communities. Mobility as a Service (MaaS) is increasingly presented as a possible solution, yet beyond pilot level there are no examples to date of what a successful implementation of MaaS might look like. This paper reviews pilot studies and ongoing research into the user perspective on MaaS and the lessons learned thus far.

Date: 2021-01-28
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Persistent link: https://EconPapers.repec.org/RePEc:oec:itfaab:2021/08-en

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