Resiko Operasional Unit Teller Pada PT. BPR Jorong Kampung Tangah Pariaman

Nadia Atika Sari, Afriyeni Afriyeni and Jhon Fernos

No 5mvwa, OSF Preprints from Center for Open Science

Abstract: The purpose of this study was to determine how the operational risks that occur in the teller unit at PT. BPR Jorong Kampung Tangah Pariaman. The method of analysis in this study used a descriptive method. Based on the research results, it is known that PT. BPR Jorong Kampung Tangah Pariaman has monitored and anticipated operational risks that will occur in each teller work unit so that things don't happen that can damage the bank's good name, because tellers are front liners who will deal directly with customers. The monitoring and anticipation carried out by the bank has proven that there are fewer unwanted incidents at the teller unit, such as errors in inputting nominal money and account numbers during transactions, underpayments or overpayments to customers

Date: 2022-12-11
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Persistent link: https://EconPapers.repec.org/RePEc:osf:osfxxx:5mvwa

DOI: 10.31219/osf.io/5mvwa

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