Peranan dan Pelaksanaan Customer Service Pada PT. Bank Perkreditan Rakyat (BPR) Cempaka Mitra Nagari Padang
Putri Pratama,
Elva Dona and
Romi Susanto
No kyxz5, OSF Preprints from Center for Open Science
Abstract:
This study aims to determine the role and implementation of customer service at PT. Bank Perkreditan Rakyat (BPR) Cempaka Mitra Nagari Padang. The research method used is descriptive method and in collecting data which can be seen from the aspects of job assessment, compensation and job satisfaction. Customer service is a person who deals directly with customers and has important role in the smooth operation of the bank. The role of customer service at PT. Bank Perkreditan Rakyat (BPR) Cempaka Mitra Nagari Padang is to establish good relationships with old customers, assist customers in conducting bank administration and provide the best service to customers by understanding customer need.
Date: 2022-12-05
References: Add references at CitEc
Citations:
Downloads: (external link)
https://osf.io/download/63a69d7bbd408d007cdd76de/
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:osf:osfxxx:kyxz5
DOI: 10.31219/osf.io/kyxz5
Access Statistics for this paper
More papers in OSF Preprints from Center for Open Science
Bibliographic data for series maintained by OSF ().