Effects of interaction between supply chain integration and high-performance human resources practices on performance

Jorge Tarifa Fernández, Jerónimo de Burgos Jiménez and José Joaquín Céspedes Lorente
Authors registered in the RePEc Author Service: Jeronimo de Burgos-Jimenez

No 1803, DOCFRADIS Working Papers from Catedra Fundación Ramón Areces de Distribución Comercial

Abstract: This study proposes a model and hypotheses to understand the nature of the relationships of supply chain integration and high-performance human resources practices with operational performance in the horticultural marketing sector. The importance lies in the assumption that supply chain is all about people working across independent firms, and therefore, essential. Using empirical data from the horticultural marketing sector, the moderating effects of high-performance human resources practices on the relationship between three supply chain integration dimensions of integration (internal, supplier and customer) and five operational performance measures (cost, quality, delivery reliability, service, and flexibility) are examined. An ordered probit analysis is used to test the proposed hypotheses. The results confirm the moderating effects in most of the cases as human resources practices have a moderating effect if the relationship is established between internal or customer integration and delivery.

Keywords: Supply chain integration; supplier; customer; human resources practices; operational performance (search for similar items in EconPapers)
JEL-codes: L22 M21 (search for similar items in EconPapers)
Pages: 31
Date: 2018-07, Revised 2018-07
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