Emotion Work
Andrzej Klimczuk () and
Magdalena Klimczuk-Kochańska
MPRA Paper from University Library of Munich, Germany
Abstract:
Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to “selling feelings,” which is mainly performed by women.
Keywords: emotion work; employment; gender division of labor; labour market; work (search for similar items in EconPapers)
JEL-codes: J16 J21 (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)
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Journal Article: Emotion Work (2016) 
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Persistent link: https://EconPapers.repec.org/RePEc:pra:mprapa:105990
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