Zero-Friction Consumption: Strategic and Ethical Implications of Brain-Computer Interfaces for Marketing Management

Anastasios Koukopoulos

MPRA Paper from University Library of Munich, Germany

Abstract: Brain–computer interfaces (BCIs) are moving from laboratory neuromarketing to consumer applications that enable perpetual cognitive telemetry, detecting affective and cognitive states and even purchase readiness before conscious deliberation. This paper introduces Zero-Friction Consumption, a framework describing how neural-to-transaction pathways compress cognitive friction and accelerate purchase authorization, especially in digitally fulfilled contexts. We reframe the marketing mix as the Cognitive 4Ps and discuss strategic implications for product design, pricing, distribution, and promotion. We also examine risks to autonomy and mental privacy, including brain spyware, and propose neuro- rights–aligned safeguards for transparent, controllable BCI-mediated marketing.

Keywords: Zero-Friction Consumption; Ethical Implications; Strategic Implications; Brain-Computer Interfaces; BCI; Marketing Management (search for similar items in EconPapers)
JEL-codes: M00 M31 (search for similar items in EconPapers)
Date: 2026-03-19
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Published in Annual Marketing Management Association Spring Conference (2026): pp. 5-13

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