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Trial experience, satisfaction and incentive to bring another lawsuit: Does aspiration level influence winners and losers?

Eiji Yamamura

MPRA Paper from University Library of Munich, Germany

Abstract: This paper used individual level data in Japan to explore how a complainant’s past trial experience influences their satisfaction and incentive to bring a future lawsuit. Controlling for kinds of incidents and a complainant’s individual characteristics, the major findings were; (1) there is a positive relationship between the experience and satisfaction for winners, whereas there is a significant negative relationship for losers, and (2) experience exerts a positive effect on the intention to bring a future lawsuit, not only for winners but also for losers. These results imply that, for losers, a past experience enhances the incentive to bring a future lawsuit, although the experience decreases a complainant’s satisfaction.

Keywords: Trial experience; Lawsuit satisfaction; future lawsuit; winner (search for similar items in EconPapers)
JEL-codes: K40 K41 L52 (search for similar items in EconPapers)
Date: 2009-07
New Economics Papers: this item is included in nep-cbe and nep-law
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https://mpra.ub.uni-muenchen.de/16149/1/MPRA_paper_16149.pdf original version (application/pdf)

Related works:
Journal Article: Trial experience, satisfaction and incentive to bring another lawsuit: Does aspiration level influence winners and losers? (2013) Downloads
Working Paper: Trial experience, satisfaction and incentive to bring another lawsuit: Does aspiration level influence winners and losers? (2013) Downloads
Working Paper: Trial experience, satisfaction and incentive to bring another lawsuit: Does aspiration level influence winners and losers? (2011) Downloads
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