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The systemic dimension of operational decision in complex systems work

José João Sampaio

MPRA Paper from University Library of Munich, Germany

Abstract: This paper refers to some of my research findings on Decision Making processes in complex systems work. Starting as a complex cognitive process strongly contextualized in the operating environment, it ends up, in complex systems work, as an equally complex network of actors and systems (human and technological) that are confronted, in real time, with uncertainty , a large amount of information and feedback and with multiple standards and operating procedures...

Keywords: Complex systems work; Operational Decision; Mental Model; Situational awareness; Systemic decision (search for similar items in EconPapers)
JEL-codes: A14 D80 D81 O33 (search for similar items in EconPapers)
Date: 2009-10-15, Revised 2010-09-23
New Economics Papers: this item is included in nep-ore
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