The impact of stress on low level employees of star hotels with special reference to chennai

Gowri Shankar U and Keerthi K

MPRA Paper from University Library of Munich, Germany

Abstract: Stress is normal parts of life that can either help us learn and grow or can cause us significant problems. It is a condition or feeling experienced when a person perceives that “demands exceed the personal and social resources the individual is able to mobilize.” The extra-organizational stress, organizational stress and group stress were perceived to be the stressful. The study helps to identify the level of stress, stress due to changing work place, sources of stress at work and provide suitable suggestions to reduce it. The study considering as descriptive study, the primary data’s are collected from the low level employees of Hotel Savera. The sample size is taken for the study is 113. The data are collected through scheduled that are having 28 questions. 5 point scale is used to find out the factors for stress. The statistical tool chi-square is used for analyzing the data. The major findings are Extra-organizational and group stress mostly affected the stress level the suggestions are made based on the findings. The management can reduce the stress among the employees through conducting various programs like vocational tours, cultural programs, sports, classes for yoga and meditations, meeting, and counseling.

Keywords: stress; emotional intelligence; employees in hotel (search for similar items in EconPapers)
JEL-codes: O15 (search for similar items in EconPapers)
Date: 2010-07-28, Revised 2010-07-30
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Published in Share Journal of Multidisciplinary Research and Studies Oct-Dec. 2010.Vol. 1(2010): pp. 90-94

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