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Unpacking the RFID investment decision

Byron W. Keating, Tim Coltman, Samuel Fosso-Wamba and Valerie Baker
Authors registered in the RePEc Author Service: Samuel Fosso Wamba (fossowam@gmail.com)

MPRA Paper from University Library of Munich, Germany

Abstract: Mandates aside, there are many reasons why firms decide to move forward with or delay investment in RFID technology. In this paper we use a theoretically based, easy to implement methodology to empirically derive a relative importance scale of those factors that influence the decision to invest in RFID technology. More specifically, we compare the factors that matter most and least to a sample of firms that have adopted RFID technology with a sample of firms that have yet to embrace RFID technology. The theoretical and practical implications are that both RFID adopters and non adopters are driven by the promise of greater data accuracy, improved information visibility, service quality, process innovation, and track and trace capabilities. What separates the adopters from the non adopters is an opportunity to derive strategic benefits from RFID through improved decision making. Not surprisingly, the non adopting firms are primarily concerned with the high acquisition and other ongoing costs associated with RFID technology.

Keywords: Radio frequency identification; RFID; technology adoption; information technology; innovation (search for similar items in EconPapers)
JEL-codes: C25 O14 (search for similar items in EconPapers)
Date: 2009
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Published in Proceedings of the IEEE 9.98(2010): pp. 1672-1680

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