Role of Instant Messenger in Turkish People Life
Mehmet Bağkur
MPRA Paper from University Library of Munich, Germany
Abstract:
Instant Messaging is being widely adopted in modern people life and a number of IM applications are existing in the market. The number of functions and features increase in IM’s make it more popular every single day in human life. There are number of IM’s in the market and people prefer to use one or more than one of them according to their usage and preferences. This study focus on 2 aspects of Instant Messenger. The first aspect is the use of IM, including the activities people do with IM, the routines they use it, and collaboration. The second aspect is peoples’ preferences, including people’s perceived benefits of the application, problems they encounter, and ways in which they handle the problems. This study uses surveys as an evaluation method. The surveys are consisted of a consent form, demographic information part, and the questions part. Moreover, the surveys, which are created and launched by Kwik Surveys, are conducted online. Participants are provided with a link generated by the website to the survey. There are 65 participants in total who have taken part in the survey, and 49 participants have completed it. Most of the participants agree that they use IM frequently, have a good user experience, and it has improve their life. However, they also encounter some problems with IM which raise dissatisfaction. The report gives some key recommendations for redesign, such as improving the quality of service and system robustness, meliorate the current functions, add new functions, and integrate and interoperate with other software.
Keywords: Instant Messenger; IM; Turkish users (search for similar items in EconPapers)
JEL-codes: H80 (search for similar items in EconPapers)
Date: 2015-06
New Economics Papers: this item is included in nep-ara
References: View complete reference list from CitEc
Citations:
Published in International Research Journal of York University 3.2(2015): pp. 302-328
Downloads: (external link)
https://mpra.ub.uni-muenchen.de/67214/1/MPRA_paper_67214.pdf original version (application/pdf)
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:pra:mprapa:67214
Access Statistics for this paper
More papers in MPRA Paper from University Library of Munich, Germany Ludwigstraße 33, D-80539 Munich, Germany. Contact information at EDIRC.
Bibliographic data for series maintained by Joachim Winter ().