Impact of ISO 9001 Certification on the Projects' Success of Large-Scale (AAA) Construction Firms in the Philippines

Behnam Neyestani

MPRA Paper from University Library of Munich, Germany

Abstract: The general aim of the study was to identify the effects of ISO 9001 certification on project success, and its main criteria into large-scale construction companies in Metro Manila, Philippines. For this aim, the research was conducted an in-depth literature review for identifying the main variables first. Subsequently, a survey questionnaire was designed, and distributed randomly among 67 managers working in ISO 9001:2008-certified projects of large-scale construction firms. Then the descriptive and inferential statistics analysis employed, in order to find the results and conclusions. Finally, the findings revealed that ISO 9001 certification can significantly affect the construction project success and its main criteria, except time length of projects in Metro Manila, Philippines

Keywords: ISO 9001 Certification; Construction Project Success; Construction Quality; Quality Management System; Customer's satisfaction (search for similar items in EconPapers)
JEL-codes: L74 M11 O22 (search for similar items in EconPapers)
Date: 2016-11-02
New Economics Papers: this item is included in nep-ppm and nep-sea
References: View complete reference list from CitEc
Citations: View citations in EconPapers (6)

Published in International Research Journal of Management, IT & Social Sciences 11.3(2016): pp. 35-45

Downloads: (external link)
https://mpra.ub.uni-muenchen.de/76604/1/MPRA_paper_76604.pdf original version (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pra:mprapa:76604

Access Statistics for this paper

More papers in MPRA Paper from University Library of Munich, Germany Ludwigstraße 33, D-80539 Munich, Germany. Contact information at EDIRC.
Bibliographic data for series maintained by Joachim Winter ().