John Madejski Centre for Reputation
From Henley Business School, Reading University
Contact information at EDIRC.
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- jmc-dp2019-01: When Improvements in Performance Donâ€™t Translate into Improvements in Trust: A Chairâ€™s Reflection on the Importance of Distinguishing between Transactional and Relational Performance in Building Trust, Reputation, and Advocacy from Stakeholders
- Peter Molyneux, Kelly Sloan and Kevin Money