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The Role of Data and Knowledge in Firms Service and Product Innovation

Heli Koski

No 1272, Discussion Papers from The Research Institute of the Finnish Economy

Abstract: The importance of data and different sources of knowledge in the development of new services and products, and further in the creation of new markets, has dramatically increased during the past few decades. This empirical study uses data from 531 Finnish firms to explore the determinants of generation of new data-based products and services. The empirical findings emphasize the role of a firms absorptive capacity and its ICT competence in data-based innovation. It seems that generally a firms external information sources play a more prominent role than internal information sources. Particularly customer involvement in innovation process positively relates to the production of new data-based products and services. The reported empirical findings further indicate that data-based product and service innovation tends to be rather strongly demand-driven.

Keywords: firm performance; innovation; data-based products and services; ICT (search for similar items in EconPapers)
JEL-codes: D22 L20 O31 (search for similar items in EconPapers)
Pages: 22 pages
Date: 2012
New Economics Papers: this item is included in nep-cse, nep-ict, nep-ino, nep-knm and nep-sbm
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Persistent link: https://EconPapers.repec.org/RePEc:rif:dpaper:1272

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