Collaborative Methods for Business Process Discovery

Marielba Zacarias () and Paula Martins
Additional contact information
Marielba Zacarias: University of Algarve, Postal: CIEO, Faculty of Economics, University of Algarve, Campus de Gambelas, 8005-139 Faro, http://www.cieo.pt
Paula Martins: University of Algarve, Postal: CIEO, Faculty of Economics, University of Algarve, Campus de Gambelas, 8005-139 Faro, http://www.cieo.pt

No 2011-7, Spatial and Organizational Dynamics Discussion Papers from CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve

Abstract: Information flows across the organization are complex and procedures employed to understand, share and control organizational knowledge and experiences should be properly supported by collaborative environments. Nevertheless, few collaborative methodologies had been proposed to describe and evolve business processes. Existing tools don't provide the right methods for business processes discovery, modelling, monitoring and improvement. In the future, business processes models should be the result of cross-team and crossdepartmental collaboration, with involved business people sharing their personal knowledge and formalizing it. This discussion paper focuses on collaborative process discovery methods, tools and the importance to integrate local information into coherent and sound process definitions. Business Alignment Methodology is a methodology that provides guidance about how organizational practices and knowledge are gathered to contribute for business process improvement against current Business Process Modelling approaches.

Keywords: Business Process Discovery; Collaborative Work; Methodology; Modelling (search for similar items in EconPapers)
JEL-codes: Z19 (search for similar items in EconPapers)
Pages: 11 pages
Date: 2011-06-30
New Economics Papers: this item is included in nep-cse
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Citations: View citations in EconPapers (3)

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